Most quotations do not match the needs and expectations of the customer. In some cases the quoation is automatic generated from a system. The winning quotation is different. A quotation is a business card and a representation of the inventory of needs and the associated advice.
Subjects that will be discussed in this training are:
- The purpose of the quotation
- The type of quotation
- Structure and structure of the quotation
- A clear, contemporary and customer-oriented writing style
- Appropriate creativity for a good "first" impression
- Focus on the customer
- Presentation of the price and conditions
The training can be developed in consultation as custom work for Sales Support, Inside Sales, Account Managers and/or Key Account Management.